WARRANTY

Invenio is able to provide various levels of support from customised packages right up to the full-feature Premium Support. The entry-level is Warranty Support which is provided directly by Dassault Systèmes. Warranty Support is provided by recurring software licence charges. This service protects client investment in our solutions by the maintenance and enhancement of existing products over the lifetime of your project or long-term engagement.

This service includes:

• On-line search for known defects and fixes
• Download maintenance fixes
• On-line Defect reporting
• Defect problem reporting by Email, Fax & Post
• Targeted response times

For more information contact the team on This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

Dassault Systèmes Support Policies for Invenio customers that may be applicable to the Licensed Programs licenses you ordered pursuant to a license agreement concluded with or assigned to Dassault Systèmes are described in the document below.

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